Homepage

Art of Resolution

EEO expertise that federal agencies trust — and a certification course that sets future investigators apart.

Get Certified
Investigator Certifications
+ 0
Years Combined Experience
+ 0

One Step Ahead

Why We Are The Best

One of our proudest achievements is our EEO Certification Training Program, which has honed the skills of hundreds of investigators. By choosing Art of Resolution’s investigator certification program, you will take your first step in becoming an exceptional EEO investigator.

Explore Our Services

Our goal is to help organizations do better. We do this in various ways, from proactive climate assessments to providing EEO complaint processing services, conflict management and administrative investigations. We have also trained hundreds of investigators through our premier EEO Certification Training Program.

EEO Certification Program

Investigator Certification

Our training meets EEOC’s training requirements. It’s available online, 24/7. We provide templates and insight into completing Federal-sector Investigations as well as personalized instructor feedback

Climate Assessments

We use various tools to assess your employees’ level of engagement and offer solutions for improving it.

Complaint Processing Services

  • EEO Counseling
  • ADR and Facilitation
  • Accept/Dismiss Determinations
  • EEO Investigations
  • Final Agency Decisions/Final Actions
  • Breach of Settlement Determinations
  • Compliance

Administrative Investigations

  • Misconduct Investigations
  • Harassment Inquiries
  • Sexual Harassment Inquiries

About Us

Meet The Team

Rosa Franco

CEO

Alison Mangels

COO

Alan Taylor

CBO
Learn more

Interested in becoming an EEO investigator?

Our 32-hour online course, which meets EEOC’s requirements for investigator training, provides potential investigators with knowledge and skills necessary to investigate Federal sector EEO complaints.  

Self-Paced Learning

Experienced Instructor Support

Multiple Training Modalities

What People Say About Our Course

Investigator Testimonials

“Coming from an EEO investigation environment where I received minimal training and was forced to figure everything out as I went along, it was nice to finally have all the pieces of what I’ve been practicing put into perspective and explained. This was truly helpful.”
“Thank you Alison and Alan and the other Art of Resolution team members for presenting us with the information needed to be successful EEOC Investigators. Great work!”
“Overall I found this to be a really good experience, just the right balance of homework, lecture & testing. Alison was extremely helpful and very responsive to questions I had during the course. Would definitely look to Art of Resolution for future needs in this area!”

Have Questions?

  • 950 North Washington Street, 3rd Floor, Alexandria, VA 22314, US
  • admin@artofresolution.com
  • (606) 922-1803

Stay Up To Date

Read Our Blog

IC Outreach

admin August 2, 2025

Interested in Working As an Independent Contractor? Let’s work together Art of Resolution is looking for independent contractors (ICs) to join our team of skilled