Diversity, EEO

Dreadlocks or Your Job…

On September 15, 2016, the United States Court of Appeals for the Eleventh Circuit issued a decision that has caused a lot of interest in the EEO field. The decision, which you can read here, involved a suit brought forward by the Equal Employment Opportunity Commission (EEOC) on behalf of Chastity Jones, against Catastrophe Management Solutions (CMS), a claims processing company located in Mobile, Alabama, that provides customer service support to insurance companies. Ms. Jones, an African-American job applicant, received a job offer that was later rescinded by CMS,

Diversity, EEO, HR

How To Move the Conversation from Diversity to Inclusion

As experts in our respective fields, we are often called as consultants or coaches to help managers in our organizations manage through an ever-changing, diverse workforce. It’s usually in these situations that you discover a basic challenge: most managers oversimplify the diversity issue and forget that diversity without inclusion can hurt an organization. We’d like to offer a real-life example to illustrate this challenge. One of the Art of Resolution principals worked as the HR manager for a small organization, in a small town, whose growth had been stagnate for many

Conflict Management, Diversity, EEO, HR, Investigations

Join our New LinkedIn Group!

We are delighted to announce that we have formed a group on LinkedIn called EEO and Diversity Professionals. We created this group as a virtual gathering place for EEO, diversity, conflict management (i.e., ADR) and human resources professionals to exchange perspectives and learn about the latest developments in our fields.  The group is founded on the notion that EEO, diversity, HR and ADR professionals share common interests and that their success is often predicated on their ability to collaboratively address complex human resources issues by creatively integrating their