Many of us are in a role to support mediation for our agencies or organizations. There is empirical data that demonstrates the most successful mediations occur when both parties come to the session prepared. Yet, there are many instances where the parties participating in the mediation don’t have a basic understanding of what to expect…
Category: Conflict Management
6 Things You Can Do To Prevent EEO Complaints
There is no magic formula you can follow to prevent an EEO complaint. The best you can do is to take steps to minimize complaints by creating and maintaining a positive work environment. In our last post, we discussed talking managers through their first EEO complaint, but the next question is usually how to avoid…
I’ve Been Named in an EEO Complaint? Help!!!
Anyone who has been a supervisor in the federal government for more than a few years has likely been named as a responsible management official (RMO) in an EEO complaint. Many of you in HR, ADR or EEO programs are probably asked for help or advice from managers when they encounter their first complaint. In…
Join our New LinkedIn Group!
We are delighted to announce that we have formed a group on LinkedIn called EEO and Diversity Professionals. We created this group as a virtual gathering place for EEO, diversity, conflict management (i.e., ADR) and human resources professionals to exchange perspectives and learn about the latest developments in our fields. The group is founded on the…
Improving Your Influence, Part 5: Manage Conflict Effectively (Conclusion)
This is a continuation of our last post, Manage Conflict Effectively and the conclusion in our series Improving Your Influence. We’ll use the example we started in the last post (link here) to illustrate the next strategy: focusing on interests, rather than positions. To summarize our example, Jim tells you he’s unhappy that Mike, his…
Improving Your Influence, Part 4: Manage Conflict Effectively
If you want to improve your influence in an organization, you need to avoid getting caught up with conflict and drama in the office. Being mired in conflict draws your focus away from your responsibilities, and more importantly, your goal to become more influential. While you may do a good job of avoiding conflict, your…