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Category: Investigations

Through the Eyes of New Investigators

Posted on March 14, 2017

We know a lot of people are apprehensive about making a career move to a new field.  Many of our EEO investigator training students made the successful transition into EEO.  We spoke to two of our former students, Steve Minor and Denise Goldner, to get their perspectives.  After completing the online training, Steve and Denise…

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EEOC Decisions Guide EEO Investigators

Posted on January 13, 2017

A valuable source of information for EEO professionals is EEOC’s The Digest of Equal Employment Opportunity Law.  In the last two Digests, EEOC presented some interesting cases.  We have compiled a list of those that investigators and those who review reports of investigation (ROI) may be interested in… We found this first case serves as…

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10 Time-Saving Investigative Tips – Part 1

Posted on April 22, 2015

For those of you who are contract investigators, time is money. For agency investigators, the ability to complete more investigations may result in a higher performance rating or awards. We’ve compiled this list of time-savers that can save days off of your investigative timeline to make it a faster and/or bigger payday while enhancing quality….

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Confessions from First-Time Investigators – Updated!

Posted on February 25, 2015

October 2017 Since many of you joined our LinkedIn Certified EEO Investigator Group after successfully completing the EEO Investigator Certification Course  from Art of Resolution, we decided to update some of our past blogs that may be useful to newly certified EEO investigator.  While Art’s training is comprehensive and you’ve given us a great deal…

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I May Want to Be and EEO Investigator: What Do I Do Next?

Posted on February 13, 2015

If think being an investigator may be a good fit for you, more likely than not, you’re trying to decide what to do next.   Knowledge is power, so we have developed this list of information to consider in your exploration: Understand what goes into an EEO investigation. EEOC’s Management Directive 110, Chapter 6 is a great…

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Thinking of Being An EEO Investigator?

Posted on February 11, 2015

Being an EEO investigator can be a lucrative endeavor for the right person. Those of us who are already contract investigators or in the Federal government know it can be difficult, but with the right set of skills, it is quite rewarding. There are many individuals who begin a career investigating after they retire from…

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Join our New LinkedIn Group!

Posted on February 2, 2015

We are delighted to announce that we have formed a group on LinkedIn called EEO and Diversity Professionals. We created this group as a virtual gathering place for EEO, diversity, conflict management (i.e., ADR) and human resources professionals to exchange perspectives and learn about the latest developments in our fields.  The group is founded on the…

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Now Available: 32-Hour Online EEO Investigator Certification

Posted on January 30, 2015

We are very excited to announce that today, Friday, January 30th, our much-anticipated Art of Resolution 32-hour online Federal EEO Investigator Certification Course is available.  This self-paced course meets all EEOC certification requirements.  The course has a number of best-in-class features that enhance the learning experience and differentiate it from other online offerings.  Chief among…

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Investigating Non-Selection Complaints

Posted on January 28, 2015

In our last post, we discussed how to defend non-selections from a selecting official’s perspective. In this post, we’ll discuss this issue from an investigator’s perspective. Those of us trained as EEO investigators, are familiar with the shifting burdens of proof outlined in McDonnell Douglas v. Green. Of specific note is management’s burden to articulate…

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Investigator Tricks of the Trade, Part 5: 5 Essential Qualities Shared by Exceptional Investigators

Posted on December 17, 2014

There are many companies and agencies actively recruiting competent investigators with the tools to perform efficiently and skillfully with minimal orientation. So we asked ourselves whether there were specific experiences, training or skills shared by exceptional investigators. What we found most interesting is that regardless of whether an investigator works for an agency or a…

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