EEOC’s MD-110 gives a basic description of an investigative summary. They say it is “a narrative document that succinctly states the issues and delineates the evidence addressing both sides of each issue in the case. The summary should state facts (supported in the complaint file) sufficient to sustain a conclusion(s). The summary should cite to…
Category: Investigations
Investigator Tricks of the Trade, Part 3: Dealing with Difficult Witnesses
Anyone who has done investigations has encountered a witness who is reluctant, difficult, argumentative, or fill in the blank… It’s never easy, but being able to deal with the witness in a professional way that moves your investigation forward must remain your goal. Sometimes that is easier said than done. Here are some ideas for…
Investigator Tricks of the Trade, Part 1: Top 10 Ways to Improve Your Investigation Technique
This is the first in a series called Tricks of the Investigator Trade. The more we do something, the easier it gets. That is true of most professions, and especially true of EEO investigators. The more you conduct interviews, the easier it gets. The problem is, you can become so good at preparing and…