Coaching, Conflict Management, EEO, HR, Management

How to Prepare Parties for a Mediation

Many of us are in a role to support mediation for our agencies or organizations. There is empirical data that demonstrates the most successful mediations occur when both parties come to the session prepared. Yet, there are many instances where the parties participating in the mediation don’t have a basic understanding of what to expect or how to leverage mediation. As professionals in this field, we all have an opportunity to improve the quality of mediation sessions by helping participants prepare. Here are some strategies we have found valuable when preparing parties for

Coaching, Conflict Management, EEO, Leadership, Management

I’ve Been Named in an EEO Complaint? Help!!!

Anyone who has been a supervisor in the federal government for more than a few years has likely been named as a responsible management official (RMO) in an EEO complaint.   Many of you in HR, ADR or EEO programs are probably asked for help or advice from managers when they encounter their first complaint.   In this and future postings, we’d like to discuss some strategies for helping supervisors manage how they react to EEO complaints. Many managers recoil with the prospect of having their integrity questioned. Those are the managers we want to help. Talk them down from

Career Development, Coaching, Leadership, Management

Improving Your Influence in an Organization… Step 1: Determine Where You Are

This is a part of a series of how you can improve your influence in your organization. Today’s post focus is on assessing where you currently are. Whether you work in the federal government or private sector, your image and reputation is everything. This is true whether you are an employee or a manager, although being a manager creates an even bigger burden because you have to worry about your personal reputation and image, as well as that of the unit or group you manage. In order to improve your influence, image or reputation, you must first take an honest of assessment