EEOC, in two recent decisions, has made it clear that a delay in responding to harassment allegations and reasonable accommodation requests can result in findings of discrimination. In this post, we’ll look at delays in responding to harassment allegations. In Complainant v. Ashton B. Carter, Secretary, Department of Defense (Defense Commissary Agency), Agency, 0120130331, EEOC…
By Rosa C. Franco, Chief Executive Officer, Art of Resolution The summer of 2015 is gliding by very quickly. It’s been a busy and productive year at Art of Resolution, but we are happy for the opportunity to connect again with our LinkedIn friends and colleagues. During the course of the next few weeks, we’ll…
In our last post, we discussed the first five techniques to save time. Today, we’re sharing the remaining tips: Draft the Summary During Down Time. Most high-producing/ high-quality investigators make the most of the time they are waiting on responses or documents. They begin drafting the summary based on the agency template. They also summarize…
For those of you who are contract investigators, time is money. For agency investigators, the ability to complete more investigations may result in a higher performance rating or awards. We’ve compiled this list of time-savers that can save days off of your investigative timeline to make it a faster and/or bigger payday while enhancing quality….
We’re pleased to announce our annual EEO investigator refresher training is now available online! The theme of this annual refresher training is “back to basics”. It provides a review of some of the fundamental things needed to be a well-rounded investigator, as well as providing investigators some updates in relevant EEO case law related to…
Changing career fields is never easy, and we are occasionally asked how to break into the EEO field. Here are some steps that have been effective for others trying to get into this field as a Federal employee or as an independent contractor. Study the Opportunities. If you are interested in this field, you’re in…
Many of us are in a role to support mediation for our agencies or organizations. There is empirical data that demonstrates the most successful mediations occur when both parties come to the session prepared. Yet, there are many instances where the parties participating in the mediation don’t have a basic understanding of what to expect…
There is no magic formula you can follow to prevent an EEO complaint. The best you can do is to take steps to minimize complaints by creating and maintaining a positive work environment. In our last post, we discussed talking managers through their first EEO complaint, but the next question is usually how to avoid…
Anyone who has been a supervisor in the federal government for more than a few years has likely been named as a responsible management official (RMO) in an EEO complaint. Many of you in HR, ADR or EEO programs are probably asked for help or advice from managers when they encounter their first complaint. In…
October 2017 Since many of you joined our LinkedIn Certified EEO Investigator Group after successfully completing the EEO Investigator Certification Course from Art of Resolution, we decided to update some of our past blogs that may be useful to newly certified EEO investigator. While Art’s training is comprehensive and you’ve given us a great deal…
