We know a lot of people are apprehensive about making a career move to a new field. Many of our EEO investigator training students made the successful transition into EEO. We spoke to two of our former students, Steve Minor and Denise Goldner, to get their perspectives. After completing the online training, Steve and Denise…
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EEOC Decisions Guide EEO Investigators
A valuable source of information for EEO professionals is EEOC’s The Digest of Equal Employment Opportunity Law. In the last two Digests, EEOC presented some interesting cases. We have compiled a list of those that investigators and those who review reports of investigation (ROI) may be interested in… We found this first case serves as…
Dreadlocks or Your Job…
On September 15, 2016, the United States Court of Appeals for the Eleventh Circuit issued a decision that has caused a lot of interest in the EEO field. The decision, which you can read here, involved a suit brought forward by the Equal Employment Opportunity Commission (EEOC) on behalf of Chastity Jones, against Catastrophe Management…
Another Successful EEOC EXCEL Conference!
-Rosa C. Franco, Chief Executive Officer, Art of Resolution The Equal Employment Opportunity Commission held its premier annual training event – Examining Conflicts in Employment Law (EXCEL) Conference – in San Francisco July 19-21, 2016. I delivered a workshop on improving resolution during informal EEO counseling. It is a well-established fact that alternative dispute resolution…
Are You Ready to Become an EEO Investigator?
The Equal Employment Opportunity Commission (EEOC) requires federal agencies to have trained resources to counselor informal EEO complaints and investigate complaints when they are not resolved. With more than 15,000 formal complaints filed by federal employees annually, agencies and vendors of EEO services are often recruiting skilled certified EEO investigators. Successful investigators excel at written…
If You Snooze, You Lose (Part II)
In our last post, we discussed delays in responding to harassment allegations can result in findings of discrimination. In this post, we’ll look at delays in responding to reasonable accommodation requests and how EEOC has ruled. In Complainant v. Department of Veterans Affairs, 0120123071, (EEOC OFO 05/28/15), EEOC found the agency’s six-week delay in starting…
If You Snooze, You Lose (Part I)
EEOC, in two recent decisions, has made it clear that a delay in responding to harassment allegations and reasonable accommodation requests can result in findings of discrimination. In this post, we’ll look at delays in responding to harassment allegations. In Complainant v. Ashton B. Carter, Secretary, Department of Defense (Defense Commissary Agency), Agency, 0120130331, EEOC…
Come Join Me at the EXCEL Conference!
By Rosa C. Franco, Chief Executive Officer, Art of Resolution The summer of 2015 is gliding by very quickly. It’s been a busy and productive year at Art of Resolution, but we are happy for the opportunity to connect again with our LinkedIn friends and colleagues. During the course of the next few weeks, we’ll…
10 Time-Saving Investigative Tips – Part 2
In our last post, we discussed the first five techniques to save time. Today, we’re sharing the remaining tips: Draft the Summary During Down Time. Most high-producing/ high-quality investigators make the most of the time they are waiting on responses or documents. They begin drafting the summary based on the agency template. They also summarize…
10 Time-Saving Investigative Tips – Part 1
For those of you who are contract investigators, time is money. For agency investigators, the ability to complete more investigations may result in a higher performance rating or awards. We’ve compiled this list of time-savers that can save days off of your investigative timeline to make it a faster and/or bigger payday while enhancing quality….